In our game, we maintain a friendly and open policy for player interaction. The administration is always ready to assist you with any questions or situations. You can contact us if you need:
To open the support window, you need to press the pause button
Then, choose āAdministrationā
Next, you will be presented with the categories of inquiries
1. Change name
Want to update your name in the game? Simply submit a request to the Administration with your new nickname, and we will help you make the change as quickly as possible.
2. Get an answer to a question
If you're unsure about how a particular game mechanic works or have encountered technical difficulties, we're here to answer any of your questions and provide the necessary information to make your gaming experience comfortable and enjoyable.
3. Report
If you've encountered rule violations, unfair behavior from other players, or discovered a bug, please let us know. The Administration will promptly review your complaint and take necessary actions to ensure fairness and order.
4. View penalty history
If you need to clarify information regarding your warnings or penalties, the Administration will provide a full history and explain the reasons for each case. We're always open to discussing any concerns related to this.