Home Technical Information Guest Account Recovery

Guest Account Recovery

Last updated on Jul 31, 2025

A guest account lets you play Vibe City without registering. Later, you can convert it to a regular account by signing up.

If you lose access to your guest account, please contact Player Support, either through the in-game support button or by email, to recover it.

In your message, include the following details to help find your account:

  • Your character’s name

  • Region and server you played on

  • Your country and city

  • If you made any purchases: when, how much, and what you bought (You may refer to payment receipts sent to your email after the transactions)

  • The device model you played on before and use now

  • Any extra info: cars, properties, level, VC amount, etc.

  • (If available) Screenshots of your character